Check the surrounding area for the package Allow 36 business hours from the date of said deliverance for the package to arrive Once a package/order has been processed and shipped by USPS, we are not liable for any lost or stolen items. My package was not delivered although the status says delivered.Original packaging and tags attached, unworn, no odor, no stains, no damages, unwashed) upon approved inspection, then you will receive confirmation of your exchange once processed. For exchanges, merchandise (apparel and accessories, excluding batteries) must be returned in its original condition. How can I return apparel or accessories (excluding batteries)?Īll merchandise can only be exchanged for the same item of a different size.Exchanges are valid only while supplies last. Only applies based on product availability. How can I exchange my apparel item for a different size?Īs long as the apparel item is unopened, with packaging and tags attached and no damages, we will exchange the exact item for a different size.Please contact with your order number for any questions. Customers may experience a delay in their orders due to the postal services being at max capacity.Īll online orders are final once placed. Our cut-off time for sending orders out is 3 PM (PST), Monday - Friday. It can take 3-5 business days from the date of purchase for the order to be processed (weekends do not apply as business days). STIIIZY cannabis products are currently only available in California, Nevada and Michigan. To find your nearest retailer please visit or. It is illegal to ship products containing cannabis directly to patients or consumers. STIIIZY batteries and merchandise can be ordered online at and they can be shipped anywhere in the country. I have a question about my order, who do I contact?Īll inquiries submitted to will be responded to within 72 business hours.Please note that we do not offer cashback for any returns. Our team will inspect the item to verify eligibility and assess the reason for exchange.To initiate an exchange, please bring the product to the place of purchase within the 90-day exchange window.We accept exchanges for batteries that are defective or malfunctioning.Exchanges are valid for up to 90 days from the date of purchase.If the product is deemed eligible, we will gladly exchange the product for a replacement of the same item.Our management team will inspect the product to verify eligibility and assess the reason for exchange.To initiate an exchange, please bring the product to the place of purchase within the 7-day exchange window.We accept exchanges for products that may be damaged or defective.The marijuana product must be in its original packaging.Exchanges are valid for up to 7 days from the date of purchase.
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